Refund Policy

We strive to provide the best meals to our customers. We offer full refund to customers who ordered our meals under these conditions:

• You received the wrong meal.
• You didn't receive your meal order during the time window we promised.
• The meal package was damaged.
• You did not order the meal.

You need to report the issue to us within 48 hours. After we receive your report and verify the information, we will issue you 100% refund for the meal order within 5 business days.

Please check out our support page for more details.

 

我们努力为您提供最好的服务。如果您遇到以下的问题，我们可以提供退款。

• 您收到的餐跟您订购的不同。
• 您没有在我们保证送餐的时间段收到订餐。
• 您的订餐的包装有严重的损害。
• 您并没有订餐。

您必须在48小时内通知我们客服。我们收到您的投诉并证实后，会在5个工作日内把您订餐的款全数退还给您。

请访问我们的客服网页了解更多的详情。