After-Sales Policy

We strive to provide the best meals to our customers. We offer after sale compensation to customers who ordered our meals under these conditions:

• You received the wrong meal.
• You didn't receive your meal order during the time window we promised.
  
• The meal package was damaged.
• You did not order the meal.

You need to report the issue to us within 48 hours. After we receive your report and verify the information, we will arrange after sale compensation for the meal order as quickly as possible.

Please check out our support page for more details.

 

我们努力为您提供最好的服务。如果您遇到以下的问题，我们将提供对应的售后补偿。

• 您收到的餐跟您订购的不同。
• 您没有在我们保证送餐的时间段收到订餐。
• 餐食包装破损了。
• 您并没有订餐。

您可以在48小时内通知我们客服。我们收到您的投诉并证实后，会尽快安排售后!

请访问我们的客服网页了解更多的详情。